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Dieudonne Ticha TENENG

YAOUNDÉ

En résumé

SALES OFFICER, FINANCIAL ANALYST, ACCOUNT AND PORTFOLIO MANAGER
Mastery of Microsoft office excel, power point, publisher, Internet, Orbit, CRM etc.
Perfectly bilingual, can read, write and speak English and French fluently
6 years working experience

Mes compétences :
ORBit
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Good communication skills
Customer Relationship Management
Budgetary management

Entreprises

  • ADVANS Cameroun SA - Customer Relationship/Loan Officer

    2012 - maintenant * Loan and risk appraisal , field visits and recovery in coordination with the Branch
    Manager.
    * Follow up all the stages of the loan process up to disbursement or rejection of the loan
    file ( PME/PMI).
    * Inform customers of other services and products offered by the bank and facilitate
    their access to these services and products.
    * Follow up the evolution of their businesses and what they do with the benefits generated
    from the loans contracted.
    * Analyse the financial needs of existing customers before the maturity of
    outstanding loans.
    * Ensure The regular updating and quality of information for customers and loans in the
    information system in cooperation with the customer's service assistants.
    * Participate in the training of those recruited after me. ;
    * Management and recovery of delinquent loans in line with the branch manager or
    collection agents.

  • EXPRESS UNION SA - Head Of Counter/Controller

    Yaoundé 2010 - 2012
    • Treatment of international money transfer operations with their different partners (Money gram, Money and Com, Money Cash, Money express, Xpress money, BDE, EUI and Star pay).
    • Prospection and creating of new bank accounts for new customers.
    • Verification of cheques, loan and risk appraisal.
    • Budgetary management and control.
    • Contributing towards policy making.
    • Drafting weekly and monthly reports on customer service issues and supervising subordinates.
    • Watch for the security and the safeguard of office documents in the branch.
    • Assures the respect of policies, rules and regulations of the company.
    • Treat with diligence and professionalism the customers requests while respecting the internal procedures of the company and with the accord of the internal service.
    • Regularly inform and support the campaign of new products to attend the fixed objectives.

  • Calvary Credit Union - Professional Internship in the Marketing department

    2010 - 2010 Post held: Professional internship in the Marketing department
    * Prospecting customers in the branch and in the markets of the town of Bamenda proposing
    to them the different banking products offered
    * Telephone reminders ;
    * Opening of accounts in the branch

Formations

  • University Of Yaounde II, Soa (Yaoundé)

    Yaoundé 2008 - 2009 Maîtrise

    Money,Bank,Finance

  • University Of Yaounde II, Soa (Yaoundé)

    Yaoundé 2007 - 2008 Bachelor of Science

    International Economics

  • Government Bilingual High School (Bamenda)

    Bamenda 2004 - 2005 A Levels

    Sciences

  • Government Bilingual High School (Bamenda)

    Bamenda 2002 - 2003 O Levels/Grades

    Sciences

Réseau

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