Paris
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Schneider Electric is a $20 billion worldwide leader in energy management solutions with more than 100,000 employees in 120 countries. Headquartered in Rueil-Malmaison, France, Schneider specializes in electrical energy transmission and automation.
Accenture helped the company launch the largest Salesforce implementation in Europe to date, enabling 26,000 users in more than 100 countries and covering five business processes (sales, marketing, customer care, issue-to-prevention and services). With Accenture delivering on time and within budget, the majority of the work was completed within 24 months, and it has shown value in increasing cross-selling and accelerating solution selling for the client.
The Salesforce cloud-based solution gave Schneider a 360-degree view of customers and an unprecedented level of collaboration between its business teams. The results included:
Six business processes deployed to more than 26,000 users in 100 countries within 18 months.
An average adoption rate of five connections per week.
An overall adoption rate of 70 percent.
Training satisfaction at 95 percent.
Quarterly and monthly releases delivered with more than 20 percent of cross-selling.
Mes compétences :
Programmation
Management de projet
Finance d'entreprise
Sales Force
