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Typhaine LEROY

BRUXELLES

En résumé

Welcome !

I hope you'll find on this page, all the information you need to get to know me.
If not, you can contact me and I'll make sure to answer you as soon as possible.

I have just completed a master in Hospitality Management. I specialized in Revenue Management and I am willing to get more professional experiences in this field.

I am currently doing an Internship in revenue management in one of the most innovative Hotel in Brussels The Hotel .

I will finish my internship by the end of September. I am currently looking for a new challenge in the revenue management field for the end of the year.

I am all dedicated to my work. I am a hardworking girl. Spontaneous and curious, always willing to learn & discover new things & meeting people.

Feel free to contact me for any great opportunities suitable for my profile :)

I wish you a sparkling day

Mes compétences :
Microsoft Excel
Microsoft Word
Revenue management
Opéra
Gestion événementielle
Gestion hôtelière
Analyse de données
Gestion de la relation client
Réception Hôtellerie
Microsoft PowerPoint

Entreprises

  • MGallery Century Old Town Hotel, Prague - Revenue Manager

    2015 - maintenant

  • The Hotel. Brussels **** - Revenue management assistant (internship)

    2014 - 2014 - Managed Reservations (500 rooms)
    - Reviewed daily and month figures
    - Forecast of the demand, creation of a demand calendar
    - Participated in the implementation of a revenue management strategy in the Meeting & Events department (evaluated costs, considered denied demands & competitors' strategies)

  • Hermitage Gantois *****, Lille, France - Banquet server

    2013 - 2013 - Organized events of more than 150 guests
    - Took care of VIP guests
    - Managed all guests requests
    - High Standard Service (Gastronomic restaurant, Bar, Banquet)

  • Stella Hotels **** , Crete, Greece - Receptionnist

    2012 - 2012 - Handled calls and mails
    - Prepared rooms’ allocation
    - Organized communication between departments
    - Controlled revenues of the various departments
    - Always focused on guest satisfaction

  • Stella hotels **** , Crete, Greece - Receptionist

    2011 - 2011 - International customers
    - Greeted, assisted and directed guests, workers, visitors and the general public
    - Handled arrivals and departures of groups of more than 150 persons.
    - Managed reservations
    - Responded to guests and public inquiries
    - Provided administrative services to the General managers

  • Robinson Club Lyttos Beach **** , Crete, Greece - Barmaid

    2010 - 2010 - Multi-tasked orders, cash register and product preparation under fast paced conditions.
    - Outstanding service
    - Prepared events for more than 300 guests
    - Prepared staff schedule
    - Supervised night team

  • Robinson Club Amade **** , Salzburg, Austria - Barmaid

    2009 - 2010 - Provided customer service to all customer to ensure correct order and satisfaction
    - Coordinated with management to ensure a safe and inviting environment for all guests
    - Maintained proper accountability and quality of product and equipment
    - Took part of the Hotel entertainment

Formations

  • IAE MONT BLANC SAVOIE, Département CITHEME (Chambery)

    Chambery 2012 - 2014 Marketing and Hospitality Management

    - Improved knowledge on economic and legal environment of hospitality market
    - Managed hotel's business cases : management control, profitability analysis and marketing plans
    - Specialization in revenue management with simulation exercises
    Learned to implement a revenue management strategy from the analysis of the data to daily management of the prices

  • Université Lille 3 Charles De Gaulle

    Villeneuve D'Ascq 2011 - 2012 Bachelor's degree, Tourism

    - Acquired a good knowledge of the tourism market
    - Understood the expectations of various audiences
    - Learned to market a tourism product
    - Improved English and German skills

  • IUT De Lens (Université D'ARTOIS)

    Lens 2010 - 2011 DUT (Two years technical degree), Maketing and Trade

    - training in sales techniques
    - marketing and communication techniques
    - Financial and accounting management
    - Negotiation exercises

Réseau

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