Lilian White

1. Web sites re-structuring and update using Interwoven.

2. Photo optimization for web.

3. Logo creation for web and for print support.

4. Production of leaflets with interaction of graphic software and database.

5. Production of high quality press pdf files for Print shop.

6. Production of badges for events, preparation and distribution of documentation for seminars and conferences.

AIM Unit.

1.Consultation on regulatory process for formal consultation on the draft EUROCONTROL Specification for the ATCO Common Core Content Initial Training.

2. Contact with experts and stakeholders, collect of comments, data organisation, and distribution to stakeholders. 3. Documents quality check, all according to ENPRM procedures.

IANS Unit.

1. Open and Follow-up of cases as Customer Care Agent for high technology electronic medical equipment.

2. Web site update.

1. Web sites re-structuring and update using Interwoven. Improve of graphic elements, production of flowcharts...

2. Improve of Power Point presentations with quality check and visual boosting.

3. Operation of formal consultations in the context of support to the European Commission’s mandates on the Single European Sky, contact with experts and stakeholders.

4. Database management, input, creation of tables, queries, statistics, reports, charts, etc. Interface between users and developers, preparation of requirements list and testing on prototype.

5. Quality check (following ENPRM procedures) of consultation documents, regular update of distribution list.

RU Unit

1. Open of cases, ticket dispatch and connection to SAP system.

2. Quality check and edition of documentation.

3. Improvement of slideshows for presentations.

Punctual services provided en web site update, including the dynamic pages linked to a database.

1. Creation of advertisements and slogans, negotiation with editors and salesmen of world-wide spread magazine on prices, positions on page and issues.

2. Providing with documentation to stakeholders, quality check, and preparation of user's guide, creation of templates, labelling, and mail merge from database for correspondence.

3. Database management, input, creation of tables, queries, statistics, reports, charts, etc. Interface between users and developers, preparation of requirements list.

4. Assisting in the organization of meetings and seminars in Belgium and abroad.

ACAS Unit.

1. Documentation check.

2. Production of user's guides.

3. Data encoding, etc.

Documentation Service, updating files about cyclotrons and high-power electron beam accelerators and other high-level technology machines, check of accuracy and completeness of documentation.

Lecturing on Communication Design and Desktop Publishing at the Journalism Department.

Lessons on colour theory, page setting, offset printing, typography, text calculation, and desktop publishing.

Lecturing on Communication at the Fashion Department.

Lessons on the relations between Communication, Production and Publicity and on Store Window Design.