Hichem Trabelsi

Hichem Trabelsi

PMO Lead Analyst, Tenneco

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    En résumé

    Proven expertise in identifying high value opportunities, coordinating overall portfolio prioritization and delivery, designing efficient solutions and processes to monitor and optimize end-to-end projects execution . Fully engaged and motivated to coordinate IT transformation, support project & portfolio managers and facilitate communication between stakeholders.

Parcours

Program - Project Management office

Chez HR Access

De janvier 2010 à novembre 2014
Successful solutions implementation for projects/programs monitoring (more than 100 projects split in 7 programs and 300 resources over 9 countries) • Responsible for the tracking and monitoring of Project / Programs progress and delivery coordination . • Designed & implemented project KPIs, ...
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Operations Planning Manager

Chez Advancia IT SYSTEM

De mars 2008 à janvier 2010
• Managed the organization and optimization of technicians’ schedules on customer site and online support for partners and professionals (team of 12 resources). • Defined the strategy of cost reduction and productivity improvement regarding on-site technical operations. • Managed the reporting ...
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Logistics Reporting Analyst

Chez Hewlett Packard

De janvier 2007 à mars 2008
• Data mining and analysis: tracking of gaps and issues related to distribution channels in EMEA region. • Reporting for the missing parts activity: production of reports and metrics related to distribution performance, customer satisfaction, and delivery issues.
 

On-line Transactions Controller

Chez Laser Contact

De janvier 2006 à janvier 2007
• Managed requests for refunds and financial adjustment, ensured the follow up and reporting related to the online payments activity for a Telecom operator “Noos”.
 

Customer Support

Chez Teleperformance

De juin 2005 à décembre 2005
• Online customer’s technical and / or commercial assistance for Belgian cable operator “Coditel”.
 

Compétences

 
  • Analyse de données
  • Business Intelligence
  • Gestion budgétaire
  • Gestion des ressources
  • KPI
  • Microsoft SharePoint
  • Project Management Office
  • Reporting
  • Voir toutes les compétences (9)

Langues parlées

 

Centres d'intérêt

 
  • Clubs
  • Lectures scientifique
  • Littérature fantastique
  • Sport