-
Initio
- Manager
2018 - maintenant
Business analysis, project & change management with Asset Managers, Banks and Insurance Companies in Belgium and Luxemburg.
-
ING Belgium
- Digital Channels - Customer Journey Expert
2017 - maintenant
- Channel Requirements & Detailed Analysis for the digital Sales & Service flows Portfolio
in Home'Bank - Businness'Bank - Smart'Bank - Branch'Bank
- Coordination of all stakeholders (product, process, legal, compliance, IT architecture, UX, copy, tagging, ... )
- Training & Coordination of several Business Analysts.
- Project Management in Agile Environment
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BNP Paribas Fortis
- Digital Project Manager
PARIS
2015 - 2016
- Project Manager responsible for coordinating and delivering the briefing of online sales flows on the new BNP Paribas Fortis public website.
- Implementation of digital transformation in the organisation such as the adoption of Agile development methodology.
- Providing product optimisation back-log and prioritisation planning
- Review the whole governance for creating / optimisation of online sales flow (STP & Non-STP)
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P&V Assurances
- Change Manager Non-Life & Coordinator Outbound Communication
Bruxelles
2015 - 2015
- Acting as Change Management Expert on the Merging of VIVIUM with P&V for the Non-Life Activities
- Establish Roadmap and design the process for the renewal of the outbound communication with clients and third parties
-
Initio
- Senior Consultant
2015 - 2017
Business analysis, project & change management with Asset Managers, Banks and Insurance Companies in Belgium and Luxemburg.
-
AXA Belgium
- Strategic Planning - Bank account manager
Nanterre
2012 - 2012
- Coordinate and manage the relationship with the Group on recurring and one-off requests: Quarterly Business Review, Rating agencies, Strategic Plan, Target Letter, AXA Positioning, Regulatory Changes, Group management visits
- Provide strategic support by acting as internal consultants to AXA Belgium organization: Senior executives, Business, Operations, and Support Functions.
- Support the overall reorganization of the Finance Department
-
AXA Belgium
- Corporate Development & Strategy
Nanterre
2011 - 2012
Member of the team managing all transversal activities of the group financial control department:
- Consolidation of all different activities within financial control
- BI project implementation
- plan and forcasting process (process improvement, planning and managing)
- overall process review and improvement
-
AXA Belgium
- Financial Controller Optimalisat. & Transversal
Nanterre
2009 - 2011
Member of the team managing all transversal activities of the group financial control department:
- Consolidation of all different activities within financial control
- BI project implementation
- plan and forcasting process (process improvement, planning and managing)
- overall process review and improvement
-
AXA Belgium
- Financial Controller Life & Savings
Nanterre
2008 - 2009
Member of Group Financial Control department in charge of Group Reporting about Belgian life insurance activities.
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Euroclear
- Trainee
2002 - 2002
maintenance of the IT-network
-
L'Association Royale Conférence Olivaint de Belgique a.s.b.l.
- Board Member
2002 - 2006
Communication Officer
-
ING
- Trainee
2001 - 2001
trainee in private banking
