Bob Idjennaden

publishing oh history books :

Priorem. amazon.com/author/bob-idjennaden

-brought visibility to an alternative engine (called Stirling) thanks to an exhibition that helped greatly for its renown and its publicity.

-brought visibility to an author and the subject of his book which was the Numidian kingdoms. A lecture was the publicity medium chosen

Identify issues or inconsistencies in data and proactively question data quality.
rephrase descriptions of business to better advertise them and therefore bring more publicity and visibility to their activity.

Metrics analysis to assess the visibility and the publicity effects brought by the re-wording of descriptions.

Recomendation on operational flow improvements based on analysis.
Challenge and update the Algorithm. The aim is to improve its efficiency in bringing higher visibility to businesses.

-Responsible of a portofolio of accounts and also of the good rapport with them (a good rapport is a major asset for the publicity of Salesforce).

-Setting up the Salesforce.com solution for their businesses.
create mailing lists and mass emailing to advertise their event and bring publicity on their activities.

-Liaise with the local administrators to sort out issues encountered.
Bring visibility with regards to new products issued at each releases.

Identifying and providing a correct understanding of issues of my clients. Liaise with local IT departments to address various issues connected to :

•Windows 98-NT/2000-XP-Vista O.S., Windows registry
• MS Office-Outlook 2003/2007 with MS Exchange Server, MS Outlook Web Access (OWA)
• Citrix ICA Client, Citrix OMC Terminal Services, server
• Active Directory – users’ profile check up (Domain account, Windows profile, Network drive)
• VPN connection management
• SAP GUI (application)
• Network Printers/Multi-Function Printers troubleshooting.

Create and develop a good liaison with end users : simplify the procedures to a minimum for them for a better visibility and experience with us