Michel GODART
Roaming Operational Engineer Proximus - Belgacom Mobile
Being a student in paramedical, passionated 'by accident' by everything concerning computers and telecommunication I decided to orient my professional carreer in that direction with as a result that I became Geek and a big fan of Apple products.
I am trying to create a network with International contacts focussing on telecommunications and IT (Wireless, IT, Telco, Internet: ISP, Media). I have also gathered a lot of contacts in the HR and coaching sector. Please do invite me on LinkedIn (2147 contacts), it would be an honor to have you in my contacts. You can also join my network via Spock, Orkut, Passado, jobster,Who's Web, FaceBook (IMickey Michel)... Depending your preference. I will always respond positively to your invitation and "forward" requests. Please send invitations to: mickey900 AT me DOT com
I am always available to help and share my knowledge, my way of mind follows the example of "Open Source" mentality. In my professional life I alway focus on team spirit. I am a perfectionist, open minded and friendly even in times of crisis, more than 7 years of experience in "call-center" and my customer orientation makes me an excellent negotiator. One of my strengts are my very good "skills" and good presentation. I am also a selflearner and study quickly.
I also invite you to consult the recommendations about me on LinkedIn:
http://www.linkedin.com/in/michelgodart
Languages: French - Dutch - English
Specialties:
- 7 years Call Center
- Customer oriented
- High commercial and technical skills
- Association between Sales & Technical profiles
- Mac OS X
- TCP/IP, ATM, X25
- ADSL support
- VoIP support
- Mobile Internet, Intranet (M2Machine, VPN,...)
- WIFI, Bluetooth, IR
- Mobile Network (2G - 2,5G EDGE- 3G - 3,5G HSDPA)
- Expert for BlackBerry "BIS", "BES", "BES+" and "Push Email" solutions
- Unix, Linux
- TNG Unicenter
Le Podcast High Tech:
http://www.lepodcasthightech.com
IMPORTANT: This is an activity where all players and volunteers are really passionate! Listen and call us your feedback.
Sign up for free (iTunes, Mail or RSS):
http://www.itunes.com/podcast?id=256531176
Available in MP3 via the website!
Jabber: "imickey70 AT gmail DOT com"
Skype: "michel-godart"
604 contacts(Non-Profit; 1-10 employees; Broadcast Media industry)
April 2007 – Present
Manages and maintains all "Public Relations" in the project in collaboration with the director. Ensures the organization of special podcasts, organises and puts in place the reception of VIP's. Finds new speakers and attempts to internationalize the project. Promotes Business Deal and strengthens the whole project by a strong effect of Buzz and Networking. Ensures and maintains a strong relationship of trust and reliability with our partners.
Several partners already trust us:
http://www.lepodcasthightech.com/v2/partenaires
Specialists Mac, Windows & Ubuntu around the same table to present a high-tech news ... Each month, a podcast with a businessman invited to speak!
2009 - 2009May 2009 - October 2009:
The NOC-MT operator works in shifts and is responsible for the following:
* Monitoring of NOC-MT network alarms.
* Registering, controlling and resolve incidents.
2006 - 2009(Wireless industry)
December 2006 – May 2009
Successively "Change Management Engineer" then "Supervision Engineer" (Following ITIL process).
2006 - 2006(Internet industry)
October 2006 – December 2006 ( 3 months)
. Technical Manager for migration's project BROBA-BRUO for TELE2
. Technical Manager backup Second line ADSL for TELE2
2004 - 2006(Wireless industry)
February 2004 – November 2006 (2 years 10 months)
Support Mobile Internet, Intranet, WIFI: Wlan, Bluetooth, IR, Mobile Network (2G - EDGE - 3G - 3,5G: HSDPA), BlackBerry (BIS, BES & BES+)
. Emerging Business B2B Assistant
May 2005 – November 2006 (1 year 6 month)
. Emerging Business Assistant
March 2005 – May 2005 (3 months)
. Customer Service Assistant
February 2004 – February 2005 (1 year 1 month)
2001 - 2002(Internet industry)
December 2001 – August 2002 ( 9 months)
Dial-up & ADSL support first line
2000 - 2001(Internet industry)
March 2000 – November 2001 (1 year 9 months)
You can provide a brief description for this position.
1999 - 2000(Wireless industry)
September 1999 – February 2000 ( 6 months)
Part Time
1998 - 1999(Telecommunications industry)
March 1998 – August 1999 (1 year 6 months)
Customer Service Assistant - In Bound - calls for PROXIMUS - Belgacom mobile.
1997 - 1998(Insurance industry)
September 1997 – February 1998 ( 6 months)
Call Center Agent - Out Bound - calls: Contact customer from Touring Secour and propose a new car insurance policy
1992 - 1997(Food & Beverages industry)
September 1992 – August 1997 (5 years)
"Conrad", "Hilton", "Sheraton", "La réserve" at Knokke Heist, "Traiteur Benisti" (CACHER FOOD & BEVERAGES),...etc
1988 - 1991(Medical Practice industry)
September 1988 – September 1991 (3 years 1 month)
Student training
