Kevin Herblot
Internal Sales Support, Power To Wheels
A young and motivated Marketing graduate with 18 months experience in Retail and Sales. Native French speaker and knowledge of three other languages. High standards of excellence and attention to details. Maintains a professional work ethic,has exceptional leadership skills,time management skills and the ability to communicate effectively. Experienced in working under high pressure and with high customer expectations.
2010 - 2010Handling customers issues with smile and finding solutions to make their day enjoyable
Creating magical moment using "Merchantainment" and "Playing Role"
Using a complex cash register for Sales transactions including discounts, free taxes and delivery system
Stocking a defined area of the store by filling it up with the items that had to be on the shelves
Giving specific information and presenting the new items to the Guests
2010 - 2010Looking for sponsors for a dance event with a 400 people audience
Selling advertising space in the event program according to the need of the advertisers
Signing the contract with the sponsors and advertisers
Creating the layout and the design of the advertisements using PhotoShop CS4 according to wishes of the advertisers
2009 - 2010Supervising goods’ pick up by the customers
Handling the Delivery Service for the customers and using advices
Making sure the valuable items are secured by an alarm system
Carrying the items from the stock to the store and putting them on the shelves
2009 - 2009Handling customers’ issues with smile and finding solutions to make their trip enjoyable
Training fellow Cast Members for a specific role: Delivery Service & Hangers, Stock Force
Creating Magical Moments for Guests by using “Merchantainment” and “Playing Role”
Using a complex cash register for sales transactions including discounts, free taxes and delivery system
Stocking a defined area of the store by filling it up with the items that had to be on the shelves
Keeping the delivery packages updated and ready to go to the Guests’ room
Dealing with cash for all sales transactions including Disney Money
Replenishing the cash wraps once the store was closed with wrapping paper, bags and furnitures